Privacy policy


Cowboy Magic Europe B.V. located at Viaductweg 4, 9751 HR Haren (Gr) is responsible for the processing of personal data as described in this privacy statement.

Contact details:

Mane 'n Tail Equine Europe B.V. / Oakley Horseboxes Benelux B.V. Viaductweg 4, 9751 HR Haren (Gr) +31 (0) 50 406 13 84


Personal data that we process

We respect your privacy and ensure that the personal information you provide is treated confidentially. Processing of personal data takes place in accordance with the requirements of the General Data Protection Regulation. This privacy statement describes how Cowboy Magic Europe B.V. handles your personal information.

Mane 'n Tail Equine Europe B.V. processes your personal data by using our services and/or by providing them to us.

Below you will find an overview of the personal data we process: - Company name - Address details - Telephone number - E-mail address(es) - Bank account number

For what purpose and on what basis do we process personal data?

Mane 'n Tail Equine Europe B.V. processes your personal data for the following purposes: - Handling your order - To be able to deliver goods and services to you - Handling your payment - To be able to call or e-mail you if this is necessary in order to be able to carry out our services or provide after-sales service. - Inform you about changes to our services and products - Send you our newsletter and/or advertising brochure. We also process personal data if we are legally obliged to do so, such as data we need for our tax return.

Below is an overview of the personal data we process:

First and last name - Telephone number - Email address - IP address (if you place orders through the webshop) - Information about your activities on our webshop.

Automated decision-making

Mane 'n Tail Equine Europe B.V. does not make decisions on matters that may have (significant) consequences for individuals, based on automated processing. These are decisions that are made by computer programs or systems, without a person (for example an employee of Mane 'n Tail Equine Europe B.V.) in between.

How long we retain personal data

Mane 'n Tail Equine B.V. does not retain your personal information longer than is strictly necessary to achieve the purposes for which your information is collected. Our goal is to maintain a long-term relationship with our customers. We will therefore retain your data until you tell us to delete it.

Sharing personal data with third parties

Mane 'n Tail Equine B.V. will only share your personal information with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. Mane 'n Tail Equine Europe B.V. remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Mane 'n Tail Equine Europe B.V. uses cookies to ensure that the website and webshop work properly. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. Cowboy Magic Europe uses different types of cookies for different purposes. Functional cookies: cookies that are necessary for the website and webshop to function properly, Analytical cookies (which do not infringe your privacy): cookies that ensure that the website works properly and remember, for example, your preferences. It also allows us to optimize our website. Tracking cookies: cookies to remember the preferences of a webshop visitor.

Mane 'n Tail Equine Europe only uses third party cookies to improve the quality and effectiveness of the webshop.

To the extent required by law, the website / webshop visitor hereby gives unambiguous consent to the use of cookies. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or object to the processing of your personal data by Cowboy Magic Europe B.V. and have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

If you have purchased products from us in the past, but we do not have an email address, you can actively contact us to check whether and how you are listed in our system. You can also indicate that you no longer want Mane 'n Tail Equine Europe B.V. to keep this information from you.

You can send a request for inspection, correction, deletion, data reconciliation of your personal data or a request to withdraw your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Mane 'n Tail Equine Europe B.V. would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Personal Data Authority. This can be done via the following link:

How we secure personal data

Mane 'n Tail Equine Europe B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Mane 'n tail uses secure servers in Europe to store your personal information. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us either by telephone (0) 50 406 13 84 or by e-mail

Modify privacy statement

We reserve the right to amend this privacy statement. We will notify you by e-mail when we change this privacy statement and the date on which the change(s) are effective. By using our services after this date, you agree to the latest version of our privacy statement. The current privacy statement was updated on 24 May 2018.